At Holded we protect the confidentiality and information of our customers and suppliers, making regular backup copies that comply with the Spanish Organic Law on Data Protection (LOPD).
The advantage of external storage in Google Cloud is that, in the event of theft, fire, or catastrophe, your backups remain safe in a different place than where your servers are located, guaranteeing the possibility of restoration much more effectively.
How often does Holded perform backups?
According to article 94.1 of Real Decreto 1720/2007, which approves the Regulations for the development of Organic Law 15/1999, of December 13, on the protection of personal data:
- Data backups must be made at least once a week
- It is mandatory to guarantee that data can be restored to the previous moment, in case of data loss
However, Holded is not limited to one copy per week, but one copy is made every day, every week, and every month. In this way, if there is a data service outage, only the information of the last four hours could be lost.
Learn more about cloud security and data storage at Holded here
Can Holded recover the information that I deleted by mistake?
Backups or security copies are not client copies. For this reason, it is important to bear in mind that it is only possible to carry out a data restoration in the event of a service failure or catastrophe. But it is not possible to recover copies of previous days in case of human errors
We recommend that you frequently export from Holded to Excel that sensitive or relevant information you want to make your own periodic backups of
Learn what kind of deleted information can be recovered from Trash in this article