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What hardware and devices are supported by POS?

POS is a Gem subject to a monthly fee that you can activate from the Holded Store. It is composed of a section on the platform, for stores and inventory management, and an application for iOS or Android tablets for daily usage in a physical store. Learn more about POS here.

In order to take full advantage of the POS app, we suggest you use specific devices and equipment for each of the necessary components, such as a tablet, printer, scanner, and cash drawer.

You can buy all the necessary hardware to work with POS through this page.

Recommended and compatible devices and hardware

Tablets

The POS app is compatible with both Android and iOS tablets, the latter from the 5th generation onwards. The operating system version must be version 13 for iOS, while for Android it must be Android 6 (Marshmallow).

In addition, we recommend using a tablet with a screen size of at least 9.7 inches. 

Please note that the POS app does not work on mobile devices.

Printers

At the moment, the POS app only works with the printers from Star Micronics, either with Bluetooth or Wi-Fi connectivity.

For a correct use, we recommend these models:

    1. mPOP
    2. mC-Print 3 con Bluetooth
    3. TSP654IIBI (TSP 650 con Bluetooth)

In addition, the POS app is also compatible with these models below:

    1. MCP21LB (mC-Print 2 con Bluetooth)
    2. MCP31LB (mC-Print 3 con Bluetooth)
    3. SM-L200
    4. SM-L300
Scanners

The POS app is compatible only with the barcode scanners that connect to the device with Bluetooth. Scanners connected via USB will not work.

For a correct use, we recommend these models:

    1. SocketScan S700 1D
Cash register

Cash register with integrated printer

Star Micronics offers a printer with an integrated cash register compatible with the POS app, the Star Micronics mPop

Cash drawer

The POS app is compatible with all cash drawers that are connected to a printer with a cable RJ11 or RJ12. This cable will allow the printer to trigger the opening of the drawer when printing a receipt.

For a correct use, we recommend these models:

    1. Star Micronics CB2002
    2. Iggual Iron-30 

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