What is the problem?
When accessing the client portal, I see that my company logo appears, but at the bottom left there is a text with the Holded branding (Powered by Holded). Can I remove it? Are there other options to give my client portal a more corporate image?
How to solve it
The company logo will appear in the client portal as long as the logo has been uploaded from the General settings options in your Holded account, regardless of the type of plan purchased (Basic, Standard, Advanced, and Premium). However, the text with the Holded branding (Powered by Holded) will only disappear from the portal in those accounts with an Advanced or Premium plan.
To update your plan type and remove the text with the Holded branding:
- Access the Control menu
- Select Subscription
- Click on Switch plan
- Choose either the Advanced or Premium plan
Also, keep in mind that for Basic, Standard, and Advanced plans, your client portal URL will always appear as app.holded.com/portal/:
But if you have the Premium plan, you have the option to customize the URL of your account and, therefore, of your client portal by creating a Holded ID (your company identifier) from the general configuration options of your account.
Learn more about how to generate your Holded ID here