What is the problem?
I couldn't edit my email address.
How to solve it
Change the email address of your company account
- Access to Control menu > Settings > System > General
- Find the company email field in Account details
- Apply the changes and click on Save
Change the email address of your personal profile
Currently, it's not possible to change the email address of your personal profile. Depending on your role and permissions, there are two exceptions only to this rule:
You are the company owner
If you are the company owner and want to change the email address of your personal profile, you can create a new admin user with the email you need and then transfer the ownership of your company account.
You are an admin
If you are an admin and you need to change the email address of another user's personal profile, you can create a new user with the needed email and then delete the previous user account.
If you haven't solved your issues related to changing your email address yet, get in touch with us via chat. We'll be glad to help you.