What is the problem?
If you received a message from your bank containing a verification code, it's possible that you tried to access from a new device or that Holded couldn't reconnect automatically.
How to solve it
- Go to Banking on the navbar
- Select the Banks option
- Click on the bank with a notification about an error. Here you can find an example:
- Introduce the code that your bank sent to you by SMS on your phone
Depending on your bank, it's possible that you can reconnect your account by SMS or by introducing your credentials to access the online bank.
Keep in mind that you might need to repeat these steps if you hit the Synchronize button.