What is TicketBai?

TicketBAI is a system implemented by the Basque Country Councils to digitally record all income made by natural and legal persons who carry out an economic activity in the Basque Country.

This system requires all invoices or tickets to be digitally signed and that, in addition to delivering them to the respective Haciendas Forales, a reference and a QR code to appear on the invoice or ticket in order to track them.

TicketBAI in Holded

TicketBai is a Gem that can be activated from the Holded store.
Learn more about how to manage this functionality in this article.

By enabling TicketBAI, Holded will automatically send each sales invoice, ticket or credit note issued and approved to the corresponding Hacienda Foral.

It is not necessary to upload your Company Certificate to our platform, since Holded is recognized as a social partner and, therefore, we are authorized to send your invoices to the Haciendas. All you have to do is accept our terms and conditions while enabling TicketBai.

Although each Hacienda (be it Guipuzkoa, Bizkaia or Alava) has its own system and regulations, Holded is compatible with the three of them.

If you are in the province of Bizkaia, it is very important that you get registered to the Hacienda Foral to access the voluntary period. Otherwise, it will not be possible to send documents. If your company is settled in Guipuzkoa or Alava, this step is not necessary.

Once the file is received, the Hacienda will be in charge of generating a QR code, as well as a TBAI identification code and assigning both to the invoice; finally, the file will be returned to Holded so that the invoice can be validated. You can check the validation status in the document viewer.

You will be able to check the validation status in the detailed view of your document: if it has been correctly received and approved by your Hacienda, your document will appear as Accepted, while if your document shows the Registered status it means that it has not yet been received.

By enabling Ticket Bai the Draft sales mode and approved invoice blocking will be activated automatically. We recommend saving your invoices as a draft and to check that all the data is correct since, once the invoice is approved, the system will send it immediately to the Hacienda Foral.

Learn more about the Draft Sales mode here