To learn how to integrate Amazon with Holded read this article

How to import your Amazon orders to Holded

The Amazon integration does not allow to import order returns automatically

The synchronization with Amazon is automatic so when you access Amazon - Orders, you will see a list of the orders that have been imported.

However, if you need to force the import from Amazon, click on the Import button at the top center of the screen.

When you click Import, it is very important that you do not leave the page so as not to interrupt the import. This is because Amazon only allows orders to be uploaded every 160 seconds.

If you cannot find an order when using the magnifying glass button next to Import, use the search bar to the right to perform a comprehensive search across the entire set of marketplaces.

Additionally, from this window, you can filter the orders by the statuses that you will find in the left column, as well as by date in the filters available at the top of the screen.

To learn how to delete orders from Amazon read this article

How to convert your Amazon orders

You can convert your Amazon orders to Invoices, Sales tickets, or Delivery notes automatically from Holded.

Keep in mind that you can only convert documents once. For example, if you have already converted an order to a delivery note, you can no longer convert it to an invoice from the Amazon - Orders section, you would have to convert it from Delivery Notes.

1. Go to Products from the toolbar
2. Click on Amazon - Orders
3. Select one or more orders you want to convert
4. From the bar that will appear at the bottom of the screen, hit Convert
5. In the pop-up window choose the type of document you want to convert the order into (Invoice, Sales Ticket, Delivery Note)
6. Assign a date in the drop-down menu
7. Click on Confirm

You will only be able to select orders with Shipped status