Can Shopify be integrated without enabling Inventory?
Yes, but sales orders won’t be displayed. To see them, Inventory should be activated. To enable stock synchronization, Inventory Pro must be purchased.
If I delete a product SKU in Holded, will it be deleted in Shopify too?
No, product integration works only from Shopify to Holded, therefore any modification made in your products in Holded won’t be automatically reflected in Shopify.
If I modify my stock level in Holded, will it affect my stock in Shopify?
Yes, stock integration is bidirectional meaning that any changes in the stock will be reflected in both platforms.
Can I relate a contact already created in Holded with a Shopify contact?
No, to identify your Shopify contacts Holded uses a Shopify ID (Customer ID).
In case you have an already created contact with a matching email, this will be duplicated. We suggest you delete the previously created contact and assign all the invoices to the one generated from your orders.
What happens when two countries share the same VAT?
To differentiate between each country, do as follow:
To differentiate between each country, do as follow:
- Create a Tax with a generic name (i.e. Tax21%)
- In the Prestahop Sales configuration, enable the Create contact for each order option
- Synchronize your Orders
- Check this report to know the country of origin of your orders