If I delete a product SKU in Holded, will it be deleted in PrestaShop too?
No, product integration works only from PrestaShop to Holded, therefore any modification made in your products in Holded won’t be automatically reflected in Prestashop.
If I modify my stock level in Holded, will it affect my stock in PrestaShop?
Yes, stock integration is bidirectional, meaning that any changes in the stock will be reflected in both platforms.
Why are my orders not imported?
Check your Order Status configuration in Holded and see if the assigned numbers correspond to the status of the orders in PrestaShop.
Why my imported orders do not discount the stock level in Holded?
Always check the SKU of your products: in order to modify your stock level, the product SKU in Holded and PrestaShop has to match.
A quick way to know if a product SKU is related is to create a Holded Document and check if a Box icon appears right next to your item.